What is the correct process for notifying a client about a seller's acceptance of an offer?

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Notifying the client about the seller's acceptance of an offer before the signed paperwork is sent is crucial in real estate transactions. This step ensures that the client is kept informed and can make timely decisions regarding their position in the negotiation process.

Communication is key in real estate, and it is part of the agent's fiduciary duty to keep the client well-informed about developments that could impact their interests. By notifying the client about the acceptance before the formal paperwork is completed, the client has the opportunity to provide any insights, ask questions, or express concerns about the next steps, which ultimately aids in maintaining transparency and trust in the agent-client relationship.

Additional options are inadequate for various reasons. Waiting until the paperwork is signed undermines the client's ability to stay informed and engaged. Only updating the client upon request can lead to delays and missed opportunities for the client to make decisions based on timely information. Informing the client after the seller has secured another deal is not only too late but also could jeopardize the client’s potential transaction altogether by limiting their options. Thus, maintaining proactive communication by notifying clients before formal paperwork is sent is the most responsible practice.

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